Services Catalog, Pricing & Clinical Departments

5 min readUpdated October 2026
All PlansOwnersClinic AdminBilling Team

The Central Services Catalog

The Services Management hub (/dashboard/settings/services) allows clinic administrators to structure treatment offerings, establish standardized billing rates, and categorize services by clinical department.

Emmai Services Catalog: structured treatment list displaying service durations, prices, department categories, and practitioner capabilities.
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Emmai Services Catalog: structured treatment list displaying service durations, prices, department categories, and practitioner capabilities.
1

Navigate to Dashboard > Settings > Services Management.

2

Browse services grouped by department disciplines (such as Speech-Language Pathology, Occupational Therapy, Physiotherapy, or Assessment).

3

Quickly review key service attributes: Duration (e.g. 45 min, 60 min), Base Fee ($ CAD), and Tax eligibility.

Configuring a Treatment Service

When adding or modifying a clinic service:

1

Click '+ Add Service' in the top right header.

2

Input the public Service Name (e.g. 'Initial Speech Assessment', 'Follow-up Therapy Session').

3

Assign the parent Clinical Department.

4

Set Duration (minutes) and optional Buffer Time (padding between appointments for charting or cleaning).

5

Define Standard Fee ($ CAD) and select whether GST/PST applies.

6

Assign Authorized Practitioners: designate which clinicians are certified to provide this specific service.

7

Toggle Online Booking: specify whether patients can book this treatment self-service on the web widget or if it requires front-desk scheduling.

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