Practitioner Account Setup, Profile & Availability
Accepting Your Clinic Invitation Email
When your clinic administrator or owner invites you to join Emmai, you will receive an official invitation email directly in your inbox:
Check Spam or Junk Folders
Locate the email titled 'Welcome to [Clinic Name]! You are invited as a Practitioner to join [Clinic Name]'.
Click the secure 'Activate Account' button in the email (or 'Go to Portal' if you already hold an active Emmai login).
Choose a secure password containing at least 8 characters with numbers, symbols, and uppercase letters.
Complete login to access your clinician dashboard with personalized appointment schedules and patient charts.
Configuring Recurring Shifts & Break Times
Fine-tune your weekly working hours and ensure break times are protected from client bookings:
Navigate to Dashboard > Staff > click your profile card > select the 'Schedule' tab.
Review your assigned branch facilities and ensure the schedule timezone matches your local practice location.
Set daily working shift start and end times for each day of the week (e.g., Monday through Thursday 9:00 AM - 5:00 PM).
Add dedicated break blocks (e.g., 12:30 PM - 1:30 PM Lunch, 4:30 PM - 5:00 PM Charting & Admin) to block client self-scheduling during rest or documentation periods.
Preparing for Virtual Care & Clinical Documentation
Before conducting your first client consultation, ensure your clinical tools are verified:
Test Telehealth Audio & Video: Open the Telehealth room test page to grant camera and microphone browser permissions.
Add Clinical Digital Signature: Upload or draw your digital signature under Profile Settings so completed SOAP notes can be signed off with one click.
Review Upcoming Appointments: Navigate to the Calendar day view to inspect your scheduled appointments, intake questionnaire responses, and client files.
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