Adding Funding from Profile > Billing > Payment Method

5 min readUpdated October 2026
All PlansBilling CoordinatorAdmin

Adding a Funding Source for a Patient

In Emmai, administrators add insurance policies and third-party funding directly under the client's profile:

Add Funding Source drawer under Client Profile > Billing > Payment Method.
Click to view full screen
Add Funding Source drawer under Client Profile > Billing > Payment Method.

Automatic Split Invoices

Once a funding source is active on the patient's profile, any appointment booked for an eligible service will automatically split into the Insurer Portion and the Patient Copay.
1

Navigate to Clients from the left navigation bar and click on the patient's name.

2

Click the 'Billing' tab at the top of the client panel, then select the 'Payment Method' subtab.

3

Locate the 'Funding Sources' table and click the '+ Add Funding Source' button.

4

In the slide-out drawer, select the Insurer or Program (e.g. Pacific Blue Cross, Sun Life, Canada Life, MCFD, Autism Funding).

5

Enter Policy / Plan Number, Certificate / Member ID, and Billing Percentage (e.g. 80% coverage).

6

Set the Effective Date and Expiry Date, then click 'Save Funding Source'.

Tracking Claims & Accounts Receivable (A/R)

Track all submitted, pending, and paid claims in real-time across four distinct stages:

Insurance Claims Manager and Accounts Receivable (A/R) tracker.
Click to view full screen
Insurance Claims Manager and Accounts Receivable (A/R) tracker.
1

Draft: Claims generated from completed visits awaiting billing review.

2

Submitted: Claims filed with the insurer or provincial portal.

3

Paid: Remittance received and recorded against the clinic account.

4

Rejected: Any claim flagged for missing diagnostic or policy information.

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